Dr. R.M. (Roland) Müller

Assistant Professor of Knowledge Management and Information Services

Capitool Building, Room C-107

P.O. Box 217

7500 AE Enschede
Tel: +31 (0) 53 489 3518

Fax: +31 (0) 53 489 2159

General information

Dr. Roland M. Müller is currently Assistant Professor of Knowledge Management and Information Services at the University of Twente. He received his Ph.D. degree (summa cum laude) from the Institute of Information Systems, Free University Berlin, in 2005. His dissertation on "Knowledge Sharing and Trading on Electronic Marketplaces" was honored "with distinction" by the German Computer Society (GI). His research was sponsored by a doctoral fellowship awarded by the German Research Foundation as part of the graduate school on "Distributed Information Systems" in Berlin. Thereafter, he worked as a Senior Researcher at the Otto-von-Guericke-University Magdeburg, in the EU Project PARMENIDES ("Ontology Driven Temporal Text Mining on Organizational Data for Extracting Temporal Valid Knowledge").

Prior to his doctoral research he worked as an IT Consultant in San Francisco, USA in the field of Business Intelligence and Data Warehousing. He holds an MSc in Economics (with honors, top 1% of graduating class) from the Free University Berlin. He taught various Information Systems courses at the Free University Berlin, HHL Leipzig and the University of Magdeburg.

Dr. Müller has consulted global companies like Daimler, Siemens, Thales and Unilever, as well as varied small and medium-sized companies and government organizations. He is in the advisory board of Distimo, a mobile app store analytics company. Dr. Müller is the creator of TheoryMaps, a Web 2.0 repository of causal theories. He is also the co-founder and lead architect of SPEECHA, a podcast community site that uses advanced techniques like geo tagging of audio and video content, a sophisticated recommendation engine and social network features to let users find the podcasts they like.

Short CV

Research interests

-	Knowledge Management

-	Business Intelligence

Web 2.0

-	Collaborative Management of Causal Knowledge for e-Science

-	Economics of Knowledge Management

-	Information Quality in Social Networks

-	Electronic Markets for Knowledge Assets

-	Information Services

-	Data Mining, Text Mining

-	Audit, Planning and Forecasting with Fuzzy Data

Teaching

-	Information and knowledge management (316301)

-	Data Warehousing & Data Mining (232020)

-	E-Commerce (232050)

-	Information Systems Research Methods (410504)

-	Information Systems for the Financial Services Industry (410507)

Education

-	Ph.D. in MIS, 2005, from the Free University Berlin, Germany (supervised by Professor Dr. Hans-J. Lenz). Dissertation title: “Knowledge Sharing and Trading on Electronic Marketplaces”. summa cum laude

-	MSc in Economics (Diplom Volkswirt), 1999, from the Free University Berlin, with honors (Top 1% of the Graduating Class)

Working Experience

-	Assistant Professor for Knowledge Management and Information Services, Department of Information Systems and Change Management, School of Management and Governance, University of Twente, since 2006

-	Co-Founder and Lead Architect of SPEECHA, 2005 – 2006

-	Senior Researcher, Otto-von-Guericke-University Magdeburg, Research Group Knowledge Management and Discovery in Information Systems, 2003 – 2005

-	Ph.D. Student, Berlin Brandenburg Post-Graduate School on Distributed Information Systems in Berlin, 2000 – 2003

-	Lecturer, School of Information Systems, HHL Leipzig Graduate School of Management, Germany, 2001 – 2002

-	IT Consultant for Business Intelligence, Scopeland Software Inc., San Francisco, USA, 1999 – 2000

-	Teaching Assistant for Information Systems, Business Department, Free University Berlin, 1995 – 1999

-	Research Assistant, BfA (Federal Insurance Institution), Department of Medical IT Development and Epidemiology/Statistics,1993 – 1995

Professional Service

-	Reviewing Service for

o	Austrian Research Promotion Agency (FFG)

o	Communications of AIS (Journal)

o	Information Sciences (Journal)

o	Wirtschaftsinformatik (Journal)

o	AStA Wirtschafts- und Sozialstatistisches Archiv (Journal)

o	ACM Electronic Commerce

o	European Conference on Information Systems (ECIS)

o	Americas Conference on Information Systems (AMCIS)

o	Hawaii International Conference on System Sciences (HICCS)

o	ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD)

o	European Conference on Principles and Practice of Knowledge Discovery in Databases (PKDD)

o	International Conference on of Statistical and Scientific Database Management (SSDBM)

o	ACM Symposium on Applied Computing (SAC)

o	SIAM International Conference on Data Mining (SIAM)

-	Co-Chair of Evolutionary Models of Collaboration (EMC'07) at the 20th International Joint Conference on Artificial Intelligence, Hyderabad, India, 2007

-	Program Committee Member of the 2nd International Conference on Trends in Enterprise Application Architecture, Berlin, Germany, 2006

-	Co-Organizer of the 3rd Symposium „Electronic Business“ of the Humboldt University, “Alliance of Knowledge: Science and Business on the Way to the Knowledge Society“, 2002

-	Member of the Association of Information Systems (AIS)

-	Member of the Association of Computing Machinery (ACM)

Publications

-	Roland M. Müller, Jasper Stoop, A Reference Model for Dashboard Design and KPI Selection, Multikonferenz Wirtschaftsinformatik 2010 (under review)

-	Roland M. Müller, Hans-J Lenz, Business Intelligence. Springer Verlag, 2010 (accepted), ISBN 3540898786

-	Roland M. Müller, Stefan Linders, Luis Ferreira Pires. Business Intelligence and Service-oriented Architectures: A Delphi Study. Information Systems Managemen (Impact Factor 1.24), 2010, 27(2) (in press)

-	Roland M. Müller. A Fuzzy-Logical Approach for Integrating Multi-Agent Estimations. In: Proceedings of the 15th Americas Conference on Information Systems (AMCIS), San Francisco, USA, 2009

-	Marko Brunzel, Roland M. Müller. Handling of Task Hierarchies on the Nepomuk Social Semantic Desktop. In: Lecture Notes in Computer Science (LNCS), Vol. 5188, 2008, 315-318

-	Roland M. Müller. Collaborative Management of Qualitative Causal Knowledge and the Future of Scientific Publishing. In: Proceedings of the 7th Workshop on Information Technologies and Systems (WITS'07), Montreal, Canada, 2007

-	Roland M. Müller. A Web 2.0 Prototype for Managing Causal Graphs. In: Proceedings of the 7th Workshop on Information Technologies and Systems (WITS'07), Montreal, Canada, 2007

-	Veit Köppen, Roland M. Müller (Eds.). Business Intelligence: Methods and Applications. Essays in Honor of Prof. Dr. Hans-J. Lenz, Verlag Dr. Kovac, Hamburg, 2007, ISBN 978-3-8300-3141-3

-	Roland M. Müller, A Fuzzy-based Approach for Long-Range Forecasting. In: Veit Köppen, Roland M. Müller (Eds.). Business Intelligence: Methods and Applications. Verlag Dr. Kovac, Hamburg, 2007, 211-224

-	Roland M. Müller, Wissensteilung und –handel auf elektronischen Marktplätzen (Knowledge Sharing and Trading on Electronic Marketplaces), it – Information Technology, 49 (3), DOI 10.1524/itit.207.49.3.2007, Oldenbourg Wissenschaftsverlag, 2007, 202-204

-	Roland M. Müller, Knowonomics: The Economics of Knowledge Sharing. In: Proceedings of the 15th European Conference on Information Systems (ECIS’07), St. Gallen, Switzerland. 2007.

-	Roland M. Müller, Knowledge Sharing and Trading on Electronic Marketplaces, In: Ausgezeichnete Informatikdissertationen 2005 (“Best Dissertation Award of the GI 2005 ”), D. Wagner et al. (Eds.), GI-Edition - Lecture Notes in Informatics (LNI), 2006.

-	Hans-J. Lenz, Veit Köppen, Roland M. Müller: Edits - Data Cleansing at the Data Entry to assert semantic Consistency of metric Data. In: Proceedings of the 18th International Conference of Statistical and Scientific Database Management (SSDBM'06). IEEE Computer Society Press, 2006. 235-240

-	Myra Spiliopoulou, Markus Schaal, Roland M. Müller, Marko Brunzel. Evaluation of Ontology Enhancement Tools, In: Ackermann, M. et al. (Eds.) Semantics, Web and Mining. Lecture Notes in Computer Science (LNCS 4289), Springer, Berlin, Heidelberg, 2006. 132-146

Roland M. Müller, Stephanie Haiduk, Nadine Heertsch, Hans-J. Lenz and Myra Spiliopoulou. Experimental Investigation of the Effect of Different Market Mechanisms for Electronic Knowledge Markets. In: Proceedings of the 13th European Conference on Information Systems (ECIS’05), Regensburg, Germany. 2005.

-	Roland M. Müller, Myra Spiliopoulou and Hans-J. Lenz. The Influence of Incentives and Culture on Knowledge Sharing. In: Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS- 38). IEEE Computer Society Press. 2005

Markus Schaal, Roland M. Müller, Marko Brunzel, and Myra Spiliopoulou. RELFIN - Topic Discovery for Ontology Enhancement and Annotation, In: Asunción Gómez-Pérez, Jérôme Euzenat (Eds.), The Semantic Web: Research and Applications. Lecture Notes in Computer Science (LNCS 3532), Springer, Berlin, Heidelberg. 2005. 608-622

Roland M. Müller, Stephanie Haiduk, Nadine Heertsch, Hans-J. Lenz, Myra Spiliopoulou. Studying Knowledge Trading with a Business Game. In: Proceedings of the International Conference on Computer Science, Software Engineering, Information Technology, e-Business, and Applications (CSITeA’04), Cary, NC: International Society for Computers and their Applications. ISBN 0.9742059.1.5, 2004

M. Spiliopoulou, F. Rinaldi, W.. Black, G. Zarri, R. M. Müller, M. Brunzel, B. Theodoulidis, G. Orphanos, M. Hess, J. Dowdall, J. McNaught, M. King, A. Persidis, L. Bernard. Coupling Information Extraction and Data Mining for Ontology Learning in PARMENIDES. In: Proceedings of the 7th International Conference on Computer-Assisted Information Retrieval (RIAO'04), Avignon, France, 2004

-	Hans-J. Lenz, Roland M. Müller, Klaus Ruhnke. Ein fuzzybasierter Ansatz zur Durchführung analytischer Prüfungen bei der Existenz von Schätzspielräumen. („ A fuzzybased Method for Audit with vague Estimations“) In: Die Wirtschaftsprüfung (WPg) 2003, 532-541

Roland M. Müller, Hans-J. Lenz. FuzzyCalc – Analytische Prüfung mit Fuzzymethoden: Theorie, Anwendung, Beispiele („FuzzyCalc – Analytical Audit with Fuzzy Methods: Theory, Use and Example“). In: Einsatz von Fuzzy Sets, Neuronalen Netzen und Künstlicher Intelligenz in industrieller Produktion und Umweltforschung, J. Geldermann and H. Rommelfanger (Eds.), Fortschritt-Berichte VDI, Reihe 10, Nr. 725, VDI-Verlag, Düsseldorf. 2003, ISBN3-18-372510, ISSN 0178-9627, S. 123-142

-	Roland M. Müller, Myra Spiliopoulou, Hans-J. Lenz. Electronic Marketplaces of Knowledge: Characteristics and Sharing of Knowledge Assets. In: Proceedings of the International Conference on Advances in Infrastructure for e-Business (SSGRR 2002), L'Aquila, Italy. 2002.

-	Roland M. Müller, Myra Spiliopoulou, Hans-J. Lenz. Expertenrat in e-marketplaces. (“Expert Advice in e-marketplaces”) HMD Praxis der Wirtschaftsinformatik, 223, dpunkt, Heidelberg, 2002, 38–48.

-	Roland M. Müller: Elektronische Wissensmärkte. („Electronic Markets for Knowledge“). In: Informatik 2001: Wirtschaft und Wissenschaft in der Network Economy - Visionen und Wirklichkeit. GI Jahrestagung (1), Bauknecht, Wilfried Brauer, Thomas A. Mück (Eds.), 2001, 41-44

M. Neiling, Roland M. Müller, The good into the Pot, the bad into the Crop: Preselection of Record Pairs for Database Fusion. In: Proceedings of the 1st International Workshop on Databases, Documents, and Information Fusion DBFusion, G.Sakke, K.-U. Sattler (Eds.), Otto-von-Guericke-Universität Magdeburg, Gommern, 2001

-	Roland M. Müller, Elektronische Märkte für online Expertenrat und dokumentiertes Wissen (“Electronic Markets for online Expert Advice and documented Knowledge”), Doctoral Consortium Wirtschaftsinformatik, WI-IF 2001, Schloß Reisensburg. Günzburg, 2001.

-	Hans-J. Lenz, Roland M. Müller. On the Solution of Fuzzy Equation Systems, In: G. Della Riccia, R. Kruse, H.-J. Lenz. (Eds.), Computational Intelligence in Data Mining (CISM Courses and Lectures 408), Springer, New York. 2000.